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Remote Troubleshooting

Remote Computer Repair

In some cases* Around the Clock Information Systems can repair your computer problem remotely over the Internet without you having to leave the comfort of your home or a technician coming to you.  No waiting around for an on-site visit.  With your authorization, our technicians can connect to your computer using a 256 bit SSL encrypted screen sharing software to diagnose and resolve (hopefully) your issue right in front of your eyes.



* Please be aware of the fact that most Hardware related issues CANNOT be repaired remotely.  If your computer will not power on, or cannot connect to the Internet, you will have to schedule an On-Site visit.

Schedule a Remote Diagnostic Session

Please complete the form below, to let us know how to contact you.  Please be advised that Remote Diagnostic Session availability is on a first come first served basis.  The cost of a Remote Diagnostic Session is $40 per hour.  You must pay for your first hour in advance.

Desired Remote Session Date:  
Desired Remote Session Time:
Your Name:  
 Home or Business Address:  
E-Mail Address:  
Telephone Number:   
Service Category:
Additional Information:


Please download and install the Remote Screen Sharing Software appropriate for your operating system.  Simply click on one of the icons / links below.

Microsoft Windows

Apple Mac OS X

Red Hat, Fedora, Suse, Mandriva

Debian, Ubuntu (32-Bit)
Debian, Ubuntu (64-Bit)


PC Repair
Network Installation
Virus Removal
Internet Security
Activity Monitoring
Data Backup
Off-Site Data Storage
Custom-Built PC's
Preventive Maintenance
TiVo Repair/Upgrades
Remote Troubleshooting

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